Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
Hetro Solutions free deliver in most cases, but it depends on your order.
Which payment methods are accepted in the Online Shop?
Users in Pakistan can avail two options COD or Bank Transfer (online payment, Credit Card, Debit Card), while international costumer can only use Bank Transfer (online payment, Credit Card, Debit Card).
How long will delivery take?
It depends on your are typically it takes 5 to 7 days in nation wide, and 10 to 15 days on international shipment after booking.
Do you have shipping policy?
Yes! you can read in detail here
What exactly happens after ordering?
When you place order, our representative will call you on your given number to confirm your order. After confirmation then we will pack your order.
Do I receive an invoice for my order?
Yes! you will receive a print of invoice in your parcel and also details on your MY ACCOUNT page
More information
Main office
Telephone: +92 323 73 73 770 Address: Hammad Plaza, opposite Barrier # 2 G.T Road, Wah Cantt, Pakistan.
Email: info@hetrosolutions.com
Support information
Telephone: +92 323 73 73 770 Address: Hammad Plaza, opposite Barrier # 2 G.T Road, Wah Cantt, Pakistan.
Email: info@hetrosolutions.com
HetroSolutions Social Links
Press inquiries
Telephone: +92 323 73 73 770 Address: Hammad Plaza, opposite Barrier # 2 G.T Road, Wah Cantt, Pakistan.
Email: info@hetrosolutions.com