Terms of services

1. Terms

By accessing this web site at hetrosolutions.com, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

1. Permission is granted to temporarily download one copy of the materials (information or software) on HetroSolutions’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
   1. modify or copy the materials;
   2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
   3. attempt to decompile or reverse engineer any software contained on HetroSolutions’s web site;
   4. remove any copyright or other proprietary notations from the materials; or
   5. transfer the materials to another person or “mirror” the materials on any other server.
2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by HetroSolutions at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

1. The materials on HetroSolutions’s web site are provided “as is”. HetroSolutions makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, HetroSolutions does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall HetroSolutions or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on HetroSolutions’s Internet site, even if HetroSolutions or a HetroSolutions authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on HetroSolutions’s web site could include technical, typographical, or photographic errors. HetroSolutions does not warrant that any of the materials on its web site are accurate, complete, or current. HetroSolutions may make changes to the materials contained on its web site at any time without notice. HetroSolutions does not, however, make any commitment to update the materials.

6. Links

HetroSolutions has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by HetroSolutions of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

HetroSolutions may revise these terms of use for its web site at any time without notice. By using this website, you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to HetroSolutions’s web site shall be governed by the laws of the State of Oregon without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

• Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
• We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
• We will only retain personal information as long as necessary for the fulfillment of those purposes.
• We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
• Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
• We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
• We will make readily available to customer’s information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Company Contact

Name: Hassan Sohail     Email: hassan@hetrosolutions.com

Returns & Refunds

Returns Policy

1. If your product is faulty/damaged/incorrect or incomplete at the time of delivery, please contact us within 7 days. Refund or replacement of your product depends upon product Condition.
2. Please note that HetroSolutions returns policy is only for faulty/damaged/incorrect products within 7 days after delivery.
3. If the return window expires or product faces some issues after usage, then we will recommend you for the brand warranty center (if applicable).

Conditions for refund or returns

1. The product must be unused, unworn and without any shortcoming.
2. Product must be returned in original packing including tags, user manual, warranty cards and accessories.
3. The packing must not be damaged and must be in its original brand packing. If product was delivered in second layered HetroSolutions packing, then it must be returned in same condition with shipping label attached. Do not tape manufacturer’s box

If the product is send to us in irregular or inappropriate condition, then we have our right to send it back to you